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Payment Operations Specialist

This listing was posted on The Resumator.

Payment Operations Specialist

Description:

**Role Overview:** The Payment Operations Specialist is integral to optimizing the efficiency and precision of payment operations within the organization. This multifaceted role encompasses managing chargeback/dispute resolution and analysis, orchestrating partner payments, maintaining meticulous database records to uphold data integrity, vigilantly monitoring credit card transactions, and facilitating broker payment reconciliation. We seek a candidate with robust analytical acumen, a comprehensive grasp of payment methodologies, and the agility to excel in a dynamic work environment. **Why Carla Car Rental?** At Carla Car Rental, we're dedicated to revolutionizing the car rental experience, prioritizing user satisfaction and security above all else. With a focus on the US market and a commitment to innovation, we're shaping the future of travel by providing seamless and enjoyable rental experiences worldwide. ** As Payment Operations Specialist, you will:** Coordinate and process partner payments, ensuring accuracy and timeliness. Respond to chargeback/dispute inquiries in a timely and accurate manner. Regularly update and maintain database records to ensure data integrity. Monitor and analyze credit card transactions through payment gateways, and escalate flagged transactions as necessary. Reconcile broker payments periodically to ensure accuracy and compliance. Collaborate with internal teams to address payment-related issues and optimize processes. **What We Seek in You:** Bachelor's degree from a reputable university. Tech-savvy with a strong interest in analytics; SQL knowledge is a plus (or eager to learn). Proficiency in Google Workspace, especially in Google Sheets. Proficiency in English with strong communication skills. Ability to work autonomously and manage multiple tasks in a fast-paced environment. Experience with payment gateways is advantageous. Additional experience in the chargeback or fraud fields is a plus. Experience with international payments is advantageous. Knowledge of global payment methods such as digital payments and BNPL (Buy Now, Pay Later) payment methods is preferred. **What We Offer:** Stay on the cutting edge with up-to-date technical equipment, including macOS devices. Immerse yourself in an exceptionally innovative and dynamic work environment, where creativity thrives. Keep your energy levels up with a fully stocked kitchen, featuring coffee machines, snacks, and refreshing beverages. Enjoy additional meal and transportation allowances, demonstrating our commitment to your overall well-being. Experience a culture of transparency and open communication among employees, fostering a collaborative atmosphere. Embark on a journey of continuous learning and career development, with our encouragement and support. Work in a comfortable, centrally-located office in Uskudar, featuring dedicated recreation areas for relaxation. Pursue further education and growth with training and development reimbursement opportunities. Recharge and unwind with 12 days of vacation from Year 1 of employment. Celebrate your special day with a day off on your birthday. Experience a welcoming environment with a zero-tolerance policy for toxic behavior, ensuring a harmonious and respectful workplace for all. Enjoy the added perk of free usage of the gym and pool facilities at the plaza, promoting a healthy and balanced lifestyle. Join us in having fun during our office events, creating memorable moments together. Carla seriously embraces diversity and equal opportunity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be. Powered by JazzHR
Company:
Carla Car Rental
Posted:
June 5 on The Resumator
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